Are you a homeowner in Lisvane, Llanishen, Pontprennau, Old St Mellons, Pontcanna, Penylan, Roath, Llandaff, Penarth, or across Cardiff? Planning an extension or interior structural works? Building projects can be stressful and, if things go wrong, disputes with builders can threaten your finances, your home, and your peace of mind.
Whether you are just starting your project or already in dispute with a builder, national housebuilder, or dealing with defects covered by NHBC, Clodes Solicitors can help. Our firm has extensive experience representing homeowners across South Wales in building disputes of every kind.
Ten Steps to Try to Protect Yourself from a Building Dispute
- Prepare a Detailed Written Contract
Insist on a clear, comprehensive contract that sets out all work, costs, payment stages, timescales, and the builder’s obligations. - Check Builder Credentials
Always verify the builder’s references, insurance details, and membership of any professional bodies. - Understand Planning and Building Regulations
Ensure that all necessary permissions and approvals are obtained before work starts. You can check planning and building regulation requirements through the Planning Portal: https://www.planningportal.co.uk/. - Be Precise with Specifications
Specify materials, brands, and finishes in writing. Never rely on verbal assurances. - Set Clear Payment Terms
Agree payment in stages upon completion of specified work. Do not pay large deposits up front. - Monitor Work Regularly
Inspect progress frequently and document it with dated photographs. - Maintain Written Records
Keep a written log of meetings, instructions, and any changes or issues discussed. - Agree a Snagging and Handover List
Before final payment, inspect for defects and agree a list of items to be completed. - Retain Evidence
Retain copies of plans, emails, texts, receipts, and all communications. - Get Professional Advice Early
If you have any doubts, get advice – consult a solicitor or building professional before disagreements escalate.
What To Do if Things Start to Go Wrong (or Have Already Gone Wrong)
- Raise Your Concerns Promptly and In Writing
Clearly notify your builder of any issues and give them an opportunity to resolve the problem. - Gather Evidence
Take dated photographs and maintain a file of all correspondence and documentation. - Check Your Contract and Guarantees
Review relevant documents for dispute procedures and time limits. - Don’t Stop Payments Without Advice
Withholding payment can be risky. Ensure you take legal advice before doing so. - Seek Professional Assessment
Consider appointing an independent surveyor for an expert opinion. - Contact Clodes Solicitors
Early engagement increases your chance of a satisfactory resolution.
How Clodes Solicitors Can Help
For over 30 years, Clodes Solicitors has acted for homeowners in Lisvane, Llanishen, Pontprennau, Old St Mellons, Pontcanna, Llandaff, Penarth, and across Cardiff and the Vale in all kinds of building disputes, including those involving:
- National housebuilders, including disputes involving NHBC warranty claims (official guidance: https://www.nhbc.co.uk/homeowners)
- Local and regional builders
- Contractors and sub-contractors
We provide:
- Contract and guarantee advice
- Correspondence and negotiation
- Liaison with warranty providers and experts
- Urgent action and court proceedings where needed
- Robust, practical representation throughout
Common Rights for Homeowners
- The right to work carried out with reasonable care and skill.
- The right to compliance with contracts, plans, and regulations.
- The right to remedy for defects (repair or compensation).
- Protection under NHBC or similar warranties if applicable.
FAQs: Building Disputes for Homeowners
1. Do I need a solicitor for a building dispute?
It is advisable. Early legal advice can clarify your rights, prevent missteps, and improve your prospects for resolution, whether by negotiation, mediation, or court.
2. How do I resolve a problem with my builder?
Start by documenting the issue and raising it in writing with your builder. If problems persist or escalate, seek professional advice promptly.
3. Can I claim under NHBC or a building warranty?
Yes, if the work is covered by such a warranty. Check your certificate for coverage and time limits and notify the provider as soon as possible.
4. What evidence do I need in a building dispute?
Keep all contracts, written communications, invoices, photos of works and defects, and records of all payments made or withheld.
5. How do I get compensation for poor workmanship?
You may be entitled to the cost of putting right defective work or, in some cases, damages. Legal action can be taken if negotiation fails.
6. What if my builder has disappeared or gone bust?
If they are insured or your works are covered by a warranty scheme, you may still have a remedy. Otherwise, you may need to consider other avenues including court proceedings.
7. How can I stop a builder threatening legal action over payment?
Keep communication in writing. Seek legal advice to ensure that you are protected and only withhold payment where legally justified.
8. Is mediation an option for building disputes?
Yes, mediation and other forms of alternative dispute resolution are often effective, less stressful, and less expensive than court.
9. What remedies are available if my extension is defective?
You may have the right to require the builder to put things right, to claim compensation, or to instruct another contractor to complete the work and recover the costs.
10. Can I claim for breach of contract if my house has defects after an extension?
Yes, if the work does not comply with your contract, plans, or regulations, you may claim for breach of contract and seek appropriate remedies.
Contact Clodes Solicitors Today
If you are involved in a building dispute in Lisvane, Llanishen, Pontprennau, Old St Mellons, Pontcanna, Penylan, Roath, Llandaff, Penarth, or anywhere in Cardiff and the Vale, Clodes Solicitors can help.
Contact us here for practical, friendly advice and experienced representation.
Clodes Solicitors: Your Local Building Dispute Experts
Protecting homeowners in Cardiff and the Vale for over 30 years.
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